Costs of Unavailability
In a 1998 report from IBM Global Services, unavailable systems are estimated to have cost American businesses $4.54 billion in 1996, due to lost productivity and revenues.
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“It is commonly said by farmers, that a good pear or apple costs no more time or pains to rear, than a poor one; so I would have no work of art, no speech, or action, or thought, or friend, but the best.”
—Ralph Waldo Emerson (18031882)
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