Implementation - IT Industry

IT Industry

In the IT Industry, implementation refers to post-sales process of guiding a client from purchase to use of the software or hardware that was purchased. This includes Requirements Analysis, Scope Analysis, Customizations, Systems Integrations, User Policies, User Training and Delivery. These steps are often overseen by a Project Manager using Project Management Methodologies set forth in the Project Management Body of Knowledge. Software Implementations involve several professionals that are relatively new to the knowledge based economy such as Business Analysts, Technical Analysts, Solutions Architect, and Project Managers. To implement a system successfully, a large number of inter-related tasks need to be carried out in an appropriate sequence. Utilising a well-proven implementation methodology and enlisting professional advice can help but often it is the number of tasks, poor planning and inadequate resourcing that causes problems with an implementation project, rather than any of the tasks being particularly difficult. Similarly with the cultural issues it is often the lack of adequate consultation and two-way communication that inhibits achievement of the desired results.

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