Patient Satisfaction
Patients' satisfaction with an encounter with health care service is mainly dependent on the duration and efficiency of care, and how empathetic and communicable the health care providers are. It is favored by a good doctor-patient relationship. Also, patients that are well informed of the necessary procedures in a clinical encounter, and the time it is expected to take, are generally more satisfied even if there is a longer waiting time.
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Famous quotes containing the words patient and/or satisfaction:
“Our challenge as parents is to be patient enough to allow our children to take ten minutes to do something that would take us two seconds. We need to allow our children to develop what I call their “struggle muscle.” This is developed the same way any other muscle develops, through regular exercise.”
—Stephanie Martson (20th century)
“The needs of a human being are sacred. Their satisfaction cannot be subordinated either to reasons of state, or to any consideration of money, nationality, race, or color, or to the moral or other value attributed to the human being in question, or to any consideration whatsoever.”
—Simone Weil (1909–1943)