Voucher - in Tourism

In Tourism

Vouchers are used in the tourism sector primarily as proof of a named customer's right to take a service at a specific time and place. Service providers collect them to return to the tour operator or travel agent that has sent that customer, to prove they have given the service. So, the life of a voucher is as below:

1. Customer receives vouchers from tour operator or travel agent for the services purchased
2. Customer goes to vacation site and forwards the voucher to related provider and asks for the service to be provided
3. Provider sends collected vouchers to the agent or operator that sends customers from time to time, and asks for payment for those services
4. Uncollected vouchers do not deserve payment

This approach is most suitable for free individual tourist activities where pre-allocation for services are not necessary, feasible or applicable. It was customary before the information era when communication was limited and expensive, but now has been given quite a different role by B2C applications. When a reservation is made through the internet, customers are often provided a voucher through email or a web site that can be printed. Providers customarily require this voucher be presented prior to providing the service.